Performance Management Essay Example | Topics and Well Written Essays - 500 words

Execution Management - Essay Example er and retailer of forte espresso, manages issues of execution the board, for example, setting of norms by the Compensation and Management Development Committee. It has as one of their duties to: â€Å"Annually survey and suggest the target execution measures and the presentation focuses for official officials taking part in the Executive Management Bonus Plan (regardless of whether such official officials are Executive Officers) for endorsement by the board of autonomous chiefs of the Board and for confirming the exhibition of such official officials toward the finish of each monetary year.†1 In accordance with this obligation, Starbuck concocted an Executive Bonus plan whereby performing administrators can make up to 70% of their base pay for meeting execution measures and company’s key arrangement every year. Those worried about this reward plane are â€Å"Employees serving in places of official VP or more, just as certain other senior officials of the Corporation determined by the Compensation Committee†.2 All of this is to meet the statement of purpose of â€Å"establishing Starbucks as the chief purveyor of the best espresso on the planet while keeping up our firm standards as we grow.†3 The statement of purpose is regularly finished gatherings of top supervisors of all Starbuck offices around the globe. One of such follow up gatherings was hung on March tenth 2008 at Seattle, where the General Manager, Howard Schultz and senior individuals thought of what is known as â€Å"Howard Schultz Transformation plan correspondence number 10†4 in w hich 7 intense moves to be followed in the coming years; remain the undisputed espresso authority, reconnect into genuine business and motivate Starbucks accomplices, re-touch off organization passionate connection with the clients, grow the organization worldwide nearness while making each store the core of the nearby neighborhood, stay a pioneer in moral sourcing and ecological effect, make imaginative

Rare Rembrandt Rembrandt as Printmaker Essay Example For Students

Uncommon Rembrandt as Printmaker Essay A few hundred years after he lived and worked, Rembrandt remains a VIP of single-name status; odds are that few a long time from now his work will suffer while that of, state, Yanni may not. Of Rembrandt van Rijns 290 etchings, 85 are right now visible, alongside extra prints of the time, at UVMs Fleming Museum. The visiting show, Rembrandtâ and the Art of Etching, has just been seen by maybe a million watchers in South America, yet Burlington is its solitary North American stop. A short time later the works will come back to where most were created: Rembrandts own home, presently the Rembrandt House Museum in Amsterdam. The show offers Vermonters a selective chance to see huge numbers of the seventeenth century Dutch experts most significant works. Reached by telephone in Boston last week, Rembrandt House caretaker Dr. Weave van lair Boogert was asked, Why Burlington? his answer was basic: Janie Cohen. The Fleming Museum chief is the co-creator of Etched on the Memory The Presence of Rembrandt in the Prints of Goya and Picasso, and a lot of her examination was done in Amsterdam. Cohen has likewise contributed compositions to the Rembrandt House. So carrying this memorable assortment of etchings to Burlington was a characteristic decision for her Dutch partner. Van sanctum Boogert will give a discussion on Rembrandt at the Fleming this Thursday. The display contains a wide scope of subjects, including at any rate eight self-pictures. In the earliest, Rembrandt was in his twenties. The most popular is likely Self Portrait, Leaning on a Stone Sill from 1639. At 33, Rembrandt appears a practically fashionable youngster, as arrogant as DArtagnan from The Three Musketeers. In any case, that is an outer view. The specialists inward world is the thing that makes the show so fascinating, and the vehicle of scratching gives the ideal stage to survey it. Rembrandtâ sold a huge number of duplicates of etchings in the course of his life, and was most likely preferred known for those works over for his artistic creations. His specialized best stuff was best in class, and that virtuosity empowered him to practice the full scope of his expressive forces. Knowledge into Rembrandts innovative procedure can been found in the two conditions of The Three Crosses introduced in this display. Figures have been included and evacuated between the two states, both made on a similar copper plate. He likewise changed his creation by controlling light and shadow. Another strict print, Christ Healing the Sick from around 1649, outlines two specialized strides in the scratching procedure. A smooth ground was applied to the plate, and that ground was drawn through in an exceptionally immediate manner. At the point when scratched, the uncovered metal made moderately delicate lines to be inked. Then Rembrandt cleaned and dried the plate before scratching differentiating lines straightforwardly into the metal to add better subtleties to zones, for example, hands, toes and garments. Christ Healing the Sick is arguably Rembrandts most celebrated scratching, and it figures noticeably in the craftsmen legend. It is otherwise called the Hundred Guilder Print, and a few clarifications have been proffered for that inquisitive moniker. In 1755 a French craftsmanship vendor said that Rembrandt traded an impression of it for an Italian print worth 100 guilders. Another far-fetched story is that Rembrandt repurchased a duplicate of the print for that over the top total. Ongoing grant has uncovered a 1654 letter to the priest of Bruges from a contemporary craftsman that Rembrandts prints had sold for 100 guilders on a few events. That sort of prominence made him an affluent man, in any event for a spell. The Shell (Cornus Marmoreus) of 1650 recommends one reason Rembrandt went bankrupt in 1658. Van lair Boogert clarifies that something as outlandish as a Cornus Marmoreus shell would have cost the cost of a house in Amsterdam. It was basically a seventeenth century moon rock, and The Shell  Rembrandts just carving still life was drawn from an example in his broad assortment of doodads and artistic work. He had likewise gotten into the nearly inconceivable propensity for making prints for his own pleasure as opposed to explicitly available to be purchased. The Shell and The Hundred Guilder Print may have been such works. .ud3b16866a5186c774d00b5dd391fce1d , .ud3b16866a5186c774d00b5dd391fce1d .postImageUrl , .ud3b16866a5186c774d00b5dd391fce1d .focused content region { min-tallness: 80px; position: relative; } .ud3b16866a5186c774d00b5dd391fce1d , .ud3b16866a5186c774d00b5dd391fce1d:hover , .ud3b16866a5186c774d00b5dd391fce1d:visited , .ud3b16866a5186c774d00b5dd391fce1d:active { border:0!important; } .ud3b16866a5186c774d00b5dd391fce1d .clearfix:after { content: ; show: table; clear: both; } .ud3b16866a5186c774d00b5dd391fce1d { show: square; change: foundation shading 250ms; webkit-progress: foundation shading 250ms; width: 100%; mistiness: 1; progress: murkiness 250ms; webkit-change: obscurity 250ms; foundation shading: #95A5A6; } .ud3b16866a5186c774d00b5dd391fce1d:active , .ud3b16866a5186c774d00b5dd391fce1d:hover { haziness: 1; change: darkness 250ms; webkit-progress: mistiness 250ms; foundation shading: #2C3E50; } .ud3b16866a5186c774d00b5dd391fce1d .focused content territory { width: 100%; position: rel ative; } .ud3b16866a5186c774d00b5dd391fce1d .ctaText { fringe base: 0 strong #fff; shading: #2980B9; text dimension: 16px; textual style weight: intense; edge: 0; cushioning: 0; content beautification: underline; } .ud3b16866a5186c774d00b5dd391fce1d .postTitle { shading: #FFFFFF; text dimension: 16px; text style weight: 600; edge: 0; cushioning: 0; width: 100%; } .ud3b16866a5186c774d00b5dd391fce1d .ctaButton { foundation shading: #7F8C8D!important; shading: #2980B9; outskirt: none; outskirt span: 3px; box-shadow: none; text dimension: 14px; text style weight: striking; line-stature: 26px; moz-outskirt sweep: 3px; content adjust: focus; content design: none; content shadow: none; width: 80px; min-tallness: 80px; foundation: url(https://artscolumbia.org/wp-content/modules/intelly-related-posts/resources/pictures/basic arrow.png)no-rehash; position: supreme; right: 0; top: 0; } .ud3b16866a5186c774d00b5dd391fce1d:hover .ctaButton { foundation shading: #34495E!important; } .ud3b16866a518 6c774d00b5dd391fce1d .focused content { show: table; tallness: 80px; cushioning left: 18px; top: 0; } .ud3b16866a5186c774d00b5dd391fce1d-content { show: table-cell; edge: 0; cushioning: 0; cushioning right: 108px; position: relative; vertical-adjust: center; width: 100%; } .ud3b16866a5186c774d00b5dd391fce1d:after { content: ; show: square; clear: both; } READ: Rembrandt EssayEvery piece in this display is remarkable, yet one of the most captivating is the 1652 print called Faust in many sources. Goethe promoted the narrative of Dr. Faustus 150 years after Rembrandts passing, along these lines, as van nook Boogert recommends, that ID isn't undisputed. The elective title, Practicing Alchemist, is likely increasingly precise. In any case, the print may show that Rembrandt had an enthusiasm for Jewish supernatural quality. His extravagant Great Jewish Bride print of 1635 seemed one year after his own marriage, and a large number of his dearest companions and supporters were Jews.à ‚ Rembrandt and his better half Saskia likewise lived in Amsterdams energetic Jewish quarter. Just one print, a dispatched representation, is known to have been created among 1660 and the specialists demise in October 1669. In the same way as other of his late works, the self-representations of his last years were ill humored and reflective. This can be found in his self-picture from age 42, in which the craftsman holds a carving needle to steadily follow his own maturing highlights. He is wearing plainer garments than in more youthful years, and sits in a dim live with just one light source an open window on his right side. That Rembrandt is the man who got interminable.

Thomsons Argument Of The Trolley Problem Philosophy Essay

Thomsons Argument Of The Trolley Problem Philosophy Essay An utilitarian is worried about giving the best bliss to the best measure of individuals, so in this first case an utilitarian would concur with Thomson and would state that it is compulsory to pull the switch and spare the more noteworthy number of individuals. A contradicting perspective would state that pulling the switch establishes as an ethical wrong, and would make the onlooker incompletely answerable for the demise. One has an ethical commitment to engage in these cases just by being available in the situation and having the option to change the result. Choosing to do nothing would be viewed as an unethical demonstration in the event that one qualities five lives mutiple. In the main case, the observer doesn't mean to hurt anybody; the mischief will be done paying little mind to what direction the streetcar goes. In the subsequent case, pushing and hurting the enormous man is the best way to spare the five individuals on the streetcar. conversely, Thomson contends that a key differentiation between the principal streetcar issue and the subsequent case is that in the main case, you essentially divert the damage, yet in the subsequent case, you really need to plan something for the enormous man to spare the five laborers. Thomson expresses that in the main case, no specialist has all the more a privilege than the other not to be killed, however in the subsequent case, the huge man has a privilege not to be pushed over the extension, disregarding his entitlement to life. To put the principal streetcar case in an alternate point of view I will introduce a comparative case. Something has turned out badly on a plane and is definitely going to crash and is going to a vigorously populated region. The plane pilot realizes that in any case blameless individuals will bite the dust so he turns the plane towards a less populated region, slaughtering less guiltless individuals. Was the pilots activity to control the plane an alternate way ethically passable? Thomson would state that the pilots activities were right, in light of the fact that the more noteworthy populated are has a similar option to live as the less populated region, and you are just redirecting the damage to slaughter less individuals which is ethically passable on the grounds that no rights have been disregarded. Thomson presents an elective case to the second streetcar issue to more readily represent her contention. For this situation, a specialist has 5 patients that are all needing organ transplants, and they will pass on without the organ, yet since they all have an uncommon blood classification there are no organs accessible. A voyager comes into the workplace for an examination, and the specialist finds that this explorer has the important organs that could spare these five kicking the bucket patients. The specialist inquires as to whether he would give and yet he earnestly decreases. Would it be ethically allowable for the specialist to murder the spectator and work at any rate? Thomson would contend that it isn't admissible to work on the explorer, on the grounds that the specialist would abuse his entitlement to life. This contrasts from the main streetcar case in light of the fact that in the principal case you are just avoiding the mischief rather than the subsequent streetcar case , and the transplant case, you need to act and plan something for a blameless individual so as to spare the five individuals. In the primary case none of the laborers have even more a privilege than the other not to be killed, however in the second case the huge man has a privilege not to be killed. In the transplant case, an utilitarian is worried about the best joy for the best number of individuals, so simply like in the primary situation where an utilitarian would state to pull the switch to slaughter one and spare five, he would do likewise in the transplant case to murder one and spare five. Thomson differs and expresses that in the main case executing one is a reaction of slaughtering five, in the transplant case you are disregarding a people right where the demonstration could have been maintained a strategic distance from in the first place. Thomson expresses that murdering is more terrible a demise brought about by allowing somebody to kick the bucket. In the main streetcar case it would appear to be discerning to concur that the individual is ethically committed to pull the switch and spare the five individuals. In the subsequent case, the individual ought not be compelled to push the huge man onto the track in light of the fact that for this situation he is murdering the man to spare the others where as in the primary case it is definitely either. It would likewise appear to be balanced that the specialist ought not kill the man for the transplant since it is like the subsequent case. In spite of the fact that for each situation you are yielding one to spare five, there are circumstances where it isn't ethically allowable to kill the one individual, for example, the subsequent case and the transplant case. For these situation the people right to life is abused, and in this way would make it ethically admissible to murder them. With the end goal for Thomson to legitimize her sentiments she needs to recognize the distinctions in the two cases that is sufficiently able to make a substantial contention. So, Thomson recognizes that in the two cases there is an honest observer who isn't dependable in any of the occasions, yet has the chance to engage so as to spare five individuals rather than the one. She expect that there is no relationship or strain at all between the spectator and the laborers so he has a reasonable psyche on what his choice ought to be. Thomson expresses that we have to concentrate on the privileges of the individuals as an unfortunate chore connection between the observer and the laborers. She contends that in the two cases the observer fouls up to the individual whose life he decides to forfeit, however in the second situation where the onlooker pushes the huge man, there is an immediate infringement of his privileges. By playing out the demonstration of pushing, the spectator is legitima tely disregarding on the enormous keeps an eye on right not to be executed. This contrasts from the primary situation where the spectator pulls a switch to murder one and spare five, since it doesn't abuse the single specialists rights; occupying a train doesn't damage anyones rights, yet pushing a guiltless man does. Thomson feels this clarifies why the onlooker is permitted to intercede by pulling the switch in light of the fact that the spectator can augment the utility without damaging anyones rights, though in the subsequent case, so as to boost utility the observer would need to abuse someones rights. The issue emerges that in the main case, despite the fact that the observer isn't legitimately disregarding the single specialists right, he is in a roundabout way abusing his privilege not to be executed. Thomson answers to this worry by saying that in spite of the fact that this is valid yet it being immediate or roundabout isn't significant when a people right not to be slaugh tered is concerned.

Inference questions where English and Math meet

One of the reasons that inference questions tend to be so difficult is that most people who take the SAT or ACT have never been exposed to basic formal logic (at least in a non-mathematical context) and consequently have no idea of the rules that the tests are  playing by. While reading is by nature considerably more subjective than math, the basic kinds of reasoning that govern the two sections are far more similar than what most people realize, and nowhere is this more apparent than on inference questions. It is first of all necessary to distinguish between inference and speculation. According that all-encompassing source of knowledge, Wikipedia, inference can be defined as the act of drawing a conclusion by deductive reasoning from given facts. Speculation, on the other hand, can be defined as a conjecture (guess), expressing an opinion based on incomplete evidence. Most incorrect answers to inference questions fall into the realm of speculation; that is, they could be true based on the information in the passage, but usually we simply dont have enough information to judge whether they are actually true. The correct answer is the one that can actually be deduced from the facts presented. Now, for a given assertion, If x, then y, there are two valid inferences: one is the statement itself, and the other is the contrapositive: if not y, then not x. So, for example, from the statement: if a creature is a dog, then it is an animal, we can make the valid inferences that: 1) A creature that is a dog is an animal (rephrasing of the statement) 2) All creatures that are dogs are animals (rephrasing of the statement) 3) if a creature is not an animal, then it is not a dog (contrapositive) This is the essential basis for inference questions. The tests do  not go so far as to deal directly with contrapositives, although using them can help on occasion. Most often, the correct answer to an inference question will quite simply be a rewriting of the of the original statement from a different angle. For example, if a passage states that the mass of a red dwarf star is smaller than the mass of the sun, the correct answer to an inference question about that fact might be that the mass of a red dwarf star is not larger thanthe mass of the sun. Incorrect answers will simply be outside the bounds of that statement and involve speculation. They might say things like, Red dwarves have the smallest mass of any object in the solar system or It is more difficult to determine the mass of a red dwarf than it is to determine the mass of the sun. The key to dealing with these statements is to make sure that you are absolutely clear about what the statement in question actually says. Take a couple of seconds, make sure you understand it, and write it down in your own words, then look for the answer closest to that statement. It should be correct.

Leyes que afectan a indocumentados en estado de Utah

Las leyes migratorias que afectan a indocumentados en Utah son importantes porque aplican  a 1 de cada 20 trabajadores. Y es que en este viven mà ¡s de 100,000 migrantes en situacià ³n irregular. Su presencia es muy visible en sectores como la agricultura, donde son 1 de cada 5 trabajadores, en el construccià ³n, donde son 1 de cada 7 y en el sector de los servicios donde son 1 de cada 9.   Para estos migrantes es muy  importante conocer sus derechos en el estado de Utah y distinguir entre las leyes que aplican y aquà ©llas que no està ¡n en vigor. 1. Situacià ³n actual de la dura ley HB495 La ley HB497 no aplica por decisià ³n de una Corte. Esta normativa del aà ±o 2011 que requerà ­a que la policà ­a comprobase el estatus migratorio de cualquier persona arrestada por un delito (felony) o por una falta de categorà ­a A, B o C. Asimismo tambià ©n exigà ­a que se verificase el estatus de cualquier persona que se considerase que podà ­a estar ilegalmente en los Estados Unidos.   Sin embargo sà ­ que es de aplicacià ³n el programa Comunidades Seguras, que ha sido reestablecido por orden ejecutiva del presidente Donald Trump. Si bien algunas ciudades en todo Estados Unidos han desafiado esa normativa convirtià ©ndose en lo que se conoce como ciudades santuario, en Utah no hay ninguna en la actualidad con esa calificacià ³n. En otras palabras, todas las ciudades en ese estado cumplen con Comunidades Seguras. 2. Cà ³mo aplica E-verify en Utah E-verify  es un programa para verificar que los trabajadores cumplen los requisitos migratorios para ser empleados. En Utah es  obligatorio su utilizacià ³n para: empleados pà ºblicosempresas privadas  que contratan con los organismos pà ºblicos y tambià ©n para las subcontratistasY todas las empresas privadas con mà ¡s de 15 empleados   3.  Programa huà ©sped Ley HB116 para migrantes indocumentados   En el aà ±o 2011 Utah aprobà ³ la Ley HB116 que creaba un programa de trabajador huà ©sped para migrantes indocumentados para permitirles trabajar legalmente dentro del estado, si se cumplà ­an una serie de condiciones: Comenzarà ­a  a aplicarse a partir de 2013, despuà ©s se retrasà ³ su inicio a 2017, pero lo cierto es que nunca ha entrado en vigor ni se cree que llegue a aplicarse.  Se beneficiarà ­an  los indocumentados que pudieran probar que residen y trabajan en Utah en el sector agrà ­cola y tambià ©n sus familiares inmediatos: cà ³nyuges e hijos solteros menores de 21 aà ±os.Se establecà ­a  el pago de una multa de hasta $2,500 por persona para optar al programaSe tendrà ­an menos derechos laborales que los disfrutados por ciudadanos americanos y residentes permanentes legales.Para favorecerse de esta medida, era  requisito imprescindible no tener rà ©cord criminalSe concederà ­an permisos de trabajo por un periodo de dos aà ±os.Crearà ­a un sistema paralelo para recaudar impuestos Pero esta ley nunca entrà ³ en vigor porque necesitaba un permiso del gobierno federal que jamà ¡s fue concedido. Es muy probable que la propia asamblea legislativa de Utah que en 2011 aprobà ³ la ley vote para derogarla. Lo que sà ­ parece claro es que jamà ¡s entrarà ¡ en vigor. Tampoco han tenido aplicacià ³n las leyes HB466 que preveà ­a un acuerdo con el estado mexicano de Nuevo Leà ³n para emitir visas federales de trabajo ni la ley HB469 que permitirà ­a que ciudadanos americanos en el estado de Utah patrocinasen a personas extranjeras sin seguir los procedimientos establecidos en las leyes federales de inmigracià ³n. 5. Licencia de manejar para indocumentados En la actualidad, Utah es uno de los  estados de la Unià ³n Americana que emite licencias de manejar a indocumentados. En este estado se conoce como Driving Privilege Card, pero no puede ser utilizada como I.D. con foto para otros fines. 6. Beneficios para estudiantes universitarios indocumentados   Utah permite a los estudiantes indocumentados acceder a las universidades pà ºblicas de ese estado pagando  matrà ­cula in-state si cumplen una serie de requisitos, entre los que destacan: Haber estudiado por al menos 3 aà ±os en una high school de UtahHaberse graduado de High School o un equivalente, como por ejemplo el GEDHaber llenado una aplicacià ³n para regularizar la situacià ³n migratoria o estar dispuesto a hacerlo tan pronto como se califique para ello.Llenar el formulario HB144 Tuition Waiver Request Ademà ¡s, en aplicacià ³n de la ley SB253, los estudiantes universitarios indocumentados pueden beneficiarse de becas privadas que son administradas por las universidades pà ºblicas. 7. Beneficios pà ºblicos Los migrantes indocumentados no pueden recibir beneficios pà ºblicos, excepto aquellos que se brindan en situacià ³n extrema, como por ejemplo asistencia mà ©dica en casos de riesgo para la vida o ayuda nutricional a mujeres embarazadas o infantes por aplicacià ³n del programa WIC. 8. Derechos de los migrantes indocumentados Se calcula que en los Estados Unidos pueden residir en la actualidad entre 10 y 11 millones de migrantes en situacià ³n irregular. A pesar de ello, tienen una serie de derechos como por ejemplo:   No permitir a la policà ­a o a la migra la entrada en sus viviendas, a menos que muestren una orden judicial (warrant).No incriminarse y por lo tanto se tiene derecho a no hablar y a no mostrar documentos. En este punto es fundamental no mostrar jamà ¡s documentos falsos.no firmar ningà ºn documento sin consultar previamente con un abogado. Es importante no firmar una salida voluntaria sin entender bien en quà © consiste y cuà ¡les son las consecuencias. Para los migrantes indocumentados interesados en conocer mà ¡s a fondo sus derechos se recomienda que lean detenidamentela lista preparada en espaà ±ol por el Immigration Legal Resource Center. Este es un artà ­culo informativo. No es asesorà ­a legal.

1 Techniques for Answering English Paper - 1483 Words

TECHNIQUES FOR ANSWERING ENGLISH PAPER | MUKA UTAMA | [ Klik ke Menu ] | TECHNIQUES FOR ANSWERING THE SPM ENGLISH PAPER (PAPER 2) a. DIRECTED WRITING In the first section of the SPM English Paper 2, students are expected to spend about thirty minutes, expanding on given notes. For this section, imagination and creativity do come into play because even though certain facts are given, they serve as a mere guide. You are required to do at least three major things: 1. Use the right format for your writing 2. Include all the facts given in the question 3. Elaborate or provide your OWN but relevant details) on these given facts.From the total of 30 marks awarded here, 15 are for CONTENT and the other 15 is†¦show more content†¦Read the passage once more to ensure that you have not left out any pertinent points.Now, begin summarizing. Ignore irrelevant explanations and superfluous examples. Focus on the main ideas and those that support the theme of the passage. Generalize and convert lengthy sentences into shorter ones. Use one, or shorter words that can substitute the meaning of a long phrase in the passage. For example, my mother, my father, my brother, and sister can be rephrased as my family.Group similar points together - for example the feelings of a person or the advantages of a certain procedure/machine. Rather than use three or four sentences to convey all of it, you ca put it all in one or two sentences. Use commas – they help. You will need skill for this, and that is why you should practice writing a lot of summaries before the real examination.Many students grapple with summary writing because they get caught up with the words used in the passage. They want to use all of them. The reason? They feel that the author’s words are best and that almost all that is contained within the original passage is important and necessary to be included in their summary. As such, most students tend to copy the author’s words as much as possible and try to include almost everything from the ori ginal passage into the summary.The result is a chop cut-and-paste version of the original. It has little meaning and relevance. It is NOT even a summaryShow MoreRelatedEssay about Mastering a Second Language557 Words   |  3 Pagesconsolidate their existing knowledge. Therefore, this paper is going to mainly identify these two big theories, Input(roughly tuned input and caretaker speech) and output(noticing), and explain why and how these theories are instantiated. My unit theme is language. 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AnswerDash Marketing Analysis Samples †MyAssignmenthelp.com

Question: Discuss about the AnswerDash Marketing Analysis. Answer: AnswerDash Go-To-Market Approach AnswerDash is a self service interface offering questions and answers to customers on website. The company has been in operation since 2012. The company aims to facilitate customer service for businesses by intelligently coming up with an analytic feature that predicts questions and answers. The following study will assess the go-to-market approach of AnswerDash in meeting it marketing objectives. Customer Selection: The AnswerDash targets businesses involved in e-commerce. These business have many customers visiting their website to order for products or seek more information about the product. Answer Dash fulfills the need for corporate organizations to answer questions from customers regarding various aspects of the organization, products offered, prices, as well as services (Baron 2007). Therefore, AnswerDash provides its customers with an easy to use user interface where customers can interact with the organization directly but without having an individual personally attending to the questions of customers. The customer base of AnswerDash is therefore composed of corporate organizations and other non-profit making organizations that have a large customer base (Zimmerman Ng n.d.). This organizations use AnswerDash to offer customers of these organizations customer services. Pricing strategy of AnswerDash: The strategy of that AnswerDash uses to set its prices is based on a combination of various price setting mechanisms. The first consideration for the company is covering the cost of providing the services. The company has to identify the point at which it breaks even and then set a price that is able t generate profits for the organization. AnswerDash pricing is also done depending on the specific needs of the client. If a client is in need of a more sophisticated contextual QA services will be charged higher prices for this services (Fottler et al. 2012). The prices also depend on factors such as site traffic, complexity of content and the deployment channel. There is also the fixed rate option where the consumer agrees on usage and the price to be charged for the services. Communication- communication and advertising for AnswerDash is mainly done through internet. The company publicizes itself through its website and other internet means to publicize itself. The company also participates in trade fairs, shows, and exhibitions to showcase the products and services offered by the company. AnswerDash has a sales department with many sales representatives who find clients on behalf of the company. The company engages various corporate organizations and enters into partnership with them to provide important customer care services. Communication by the company is also done through print and broadcast media (France 2013). This however is not on a large scales basis since the company is still growing and has little revenue to spend on advertising. Sales effort: The sales efforts for AnswerDash are coordinated by themarketing department of the organization through sales representative who represent the company. The direct sales method of the company is very suitable in this service industry since there is need for personal engagement with the client. Economic value created for E-Commerce user vs Saas The economic value created by a customer by using a particular product is determined by the anticipated benefits associated by the product that is being consumed. The economic value to customer for a product is calculated by comparing the cost of the product or equipment and comparing the cost associated with the current product with the cost of the current commodity. In this case, the cost and benefit of using E-commerce is assessed against the cost of using Saas. The E-commerce business has expanded and become more reliable with the development of social media which has resulted to an evolution in customer service. Most businesses have shifted their sales to online platform and this has made it increasingly important for companies to offer E-commerce customer service. One of the advantages of E-commerce over Saas is that the E-commerce customer service is that it helps in shaping and controlling buying cycles and amplifying the voices of the consumers whereas SaaS only answers the queries of consumers concerning organizations products (Gillin Schwartzman 2011). This therefore means that the customer E-commerce interacts with customers better than SaaS on a personal level basis and therefore customers and the organization create a better understanding between them. Economic value for an E-Commerce client Costs for company X without using E-Commerce Customer service cost $10,000 Selling costs $15,000 Internet advertising cost $7,800 Total $32,800 Cost for company X after using E-Commerce Customer service cost $7,900 Selling cost $6,800 Internet advertising $5,900 Total cost $20,600 The economic value that E-Commerce offers to customer X is calculated by adding the cost before using E-Commerce and then subtracting the total from cost after using E-commerce. If the value is positive, it means that the system has positive economic value to the company. In this case, the economic value offered to company X is 32,800-20,600=$12,200 SaaS provides an organization with reduced time to benefit. This means that the online customer service under SaaS does not only provide customers with an opportunity to interact with the organization but also an opportunity to acquire goods and services. This is done by providing proper red directs and hierarchies of site that directs customers to the specific websites where they can obtain specific relevant information. The following is an example of how the economic value of a company applying SaaS can be calculated as follows: Cost before application of SaaS Customer service cost $14,400 Selling costs $12,000 Internet advertising cost $9,800 Total $36,200 Cost after use of Application of SaaS Customer service cost $9,400 Selling costs $8,800 Internet advertising cost $7,200 Total $25,400 Cost savings benefits are the benefits derived from the use of AnswerDash are the advantages of using the service due to its ability to reduce costs for the organization. The cost benefit value of AnswerDash to its users is the amount of cost that the service is able to save as compared to when it was not being used for customer service. Revenue lifting benefits are the benefits that accrue to an organization as a result of use of increase in revenue due to use of a technology that did not exist before. The revenues that are being accrued to the organization now is subtracted to the revenues that were being accrued previously by the business. Calculating Customer LTV Customer LTV is important for a company to be able to plan and increase its profits to desirable levels. The customer lifetime value is also important to overcome the overall e-commerce success. The following is the formula for calculating customer lifelong. CLV= ((TAOV) AGM) ALT Where: T=Average monthly transactions AOV= Average order value ALT=Average Customer Lifespan (in months) AGM+ Average gross margin The overall formula then appears like: CLV=GML(R/ (1+D-R) R=monthly retention rate D=monthly discount rate Therefore: T=1,000,000 AOV=2,100 ALV=36 months AGM=80% (1,000,00010)0.8=8,000,000 8,000,00036=288,000,000 R=88% D=10% 0.88/(1+0.1-0.88) CLV=72,000,000 By the end of the first year, AnswerDash had lost about 12,000 customers and gained approximately 9,000 new customers. In order to earn back their original investment at the current retention rate, the company needs to earn the original investment of $2.54 million the company needs to approximately 250,000 paying customers. The current conversion rate for the company is 65%. This therefore means for every 100 prospective clients approached, only 65 will become paying customers. With the current customer number standing at 100,000, it means that the company requires 150,000 more customers. So the company will require approaching 6,337,500 more clients in order to recoup the initial investment. The three options available for AnswerDash include concentrating their focus on smaller corporate organizations with huge growth potential. The other option available to the company is minimizing the costs for the company so as to reduce prices for consumers. The third option for AnswerDash is the option of differentiating to develop new products and increase its product portfolio so as to increase its revenues and profit levels. the options available to AnswerDash are strategic options that the company can use to improve its market position and increase the number of customers to help the company break even.(Goodman 2009) The strategic options available to the company are in line with the goals and objectives of the company. The advantage of focus strategy for AnswerDash The focus strategy of AnswerDash will help the company to concentrate on serving the market needs of the small businesses which are not fully established. Concentrating on this market segment will help the company to have a huge number of potential clients and therefore it will be able to achieve its objectives (The Investigation of Effect of Customer Orientation and Staff Service-Oriented on Quality of Service to Customer Satisfaction and Loyalty in Hyperstar Stores" 2016). The strategy by the company will help the company since its capital and infrastructure is limited and therefore limiting its capacity to serve more sophisticated clients. The strategy of focusing on the specific market segment will help the company to position itself in the market and create a recognizable brand for itself. Disadvantages of the focus option The focus option limits the customer base to customers belonging to only the chosen focus market segment. By limiting itself to the young and growing business organizations, AnswerDash will have limited its options to clients with low capacity and therefore the bigger customers will not be given the necessary attention. Focus on the market segment of low capacity business organizations mean that bigger organizations will not have confidence in the ability of the company to offer them the services per their high expectations (Heaton 2012). This limits the growth potential of the company since both sets of customers are required to maximize growth. The other disadvantage of this option is that focusing on one segment increases the risk for the organization. This is because, in case of failure in the segment, the operations of the whole company will be affected and this may lead to total collapse for the company. Concentrating on the small business organization will cause the company to lose revenue. This is because, the big companies have more consumers, and therefore the company will have to pay more for the services provided. Advantage of cost reduction option By minimizing cost for AnswerDash, the company will be able to become more efficient and offer customers increased value for the services offered. Cost minimization will result to price reduction and therefore more customers will join the company and this will in turn result to increased revenues and profits for the firm. Cost leadership option will help the company to cement its position in the market and prevent competition from tech giants such as Google and Microsoft which are always seeking to differentiate and develop new products. Disadvantages of cost reduction option The reduction of cost will directly cut per unit selling price and this will in turn reduce the revenue for the company. Decreasing price does not necessarily mean that the demand for the service will increase since price is not the only determinant of demand. Advantages of differentiation option Differentiation will increase the product portfolio for the company and therefore increase its income streams. This in turn increases profits for the company. The differentiation of the products of the company will result to spreading of risk and therefore making the company more secure. Disadvantages of differentiation The option will increase the products of the company and it will be difficult to concentrate and market all the products. This therefore may lead to failure of the company. Differentiation requires a lot of capital so as to invest in new product development and marketing. AnswerDash lacks enough capital and this is not suitable for this company. AnswerDash will use the focus strategy to achieve its set objectives. The following is the marketing plan using the focus strategic option that AnswerDash will use to increase its customers and revenue: Target customers This strategy will focus on small businesses with huge growth potential. The companies that will be the main target for this strategic plan include companies in the retail sector, technological start ups, food and beverages industry, hospitality industry as well as transportation sector. The strategy will focus on ensuring that these clients get the customer services that they deserve at a very low cost (Hidalgo 2015). The decision to focus on the small businesses and start ups is informed on the potential growth of these businesses together with the cost involved in serving this market. Market positioning for AnswerDash The company will position itself as the most efficient and reliable contextual question and answer service. The business will be seeking to offer business organizations a chance to interact with their customers using a user friendly interface. This will reduce the need for customer service agents in the organization who are mostly overburdened by customers by questions regarding products, services and the company itself. The market position of AnswerDash is that of offering small businesses and organizations a chance to reduce the cost and increase effectiveness in delivery of customer services (Rundle-Thiele Russell-Bennett 2008) Communication The company will mainly rely on online communication to reach its prospective and existing customers. AnswerDash will advertise in its website together with other high traffic websites in order to gain publicity. The company will also rely on social media advertising through platforms such as Facebook and Twitter. The company will also rely on sales agents to approach prospective clients and sell the products and services to them. Selling and pricing strategy The company will use the direct sales method to reach its clients from different places. The company will use its sales agents who will sell on the behalf of the company and interact with the client to agree on prices and other relevant aspects of the deal (Sienkiewicz et al. 2016). The pricing strategy for AnswerDash will be a combination of various techniques. The main pricing method will be depending on the number of questions asked by clients and the second will be on complexity of the service being offered. The pricing will be such that consumers will be able to achieve their efficiency objective. Conclusion Marketing analysis is very important when designing strategies for an organization. This is because, analysis of the companies information and data helps to provide a marketer with all the necessary statistics that are needed to identify the strengths of the organization and the required to develop an effective strategy. This paper analyzes the economic value to customers of AnswerDash and also the Long life value of each consumer to the organization. From this analysis, a marketing plan is developed to help the company in achieving its marketing objectives and goals. References Baron, S. (2007). Interactions between Service Customers Managing On?site Customer?to?Customer Interactions for Service Advantage20071Richard Nicholls. Interactions between Service Customers Managing On?site Customer?to?Customer Interactions for Service Advantage. Poznan, Poland: The Poznan University of Economics 2005. Journal of Services Marketing, 21/7: 538-539. DOI: 10.1108/08876040710824898 Interactions between Service Customers Managing On?site Customer?to?Customer Interactions for Service Advantage20071Richard Nicholls. Interactions between Service Customers Managing On?site Customer?to?Customer Interactions for Service Advantage. Poznan, Poland: The Poznan University of Ec Fottler, M., Ford, R., Heaton, C. (2012). Achieving service excellence, 1st ed. Chicago, IL: Health Administration Pres. France, C. (2013). Marketing strategy for small- to medium-sized manufacturers, 1st ed. [New York, N.Y.] (222 East 46th Street, New York, NY 10017): Business Expert Press. Gillin, P., Schwartzman, E. (2011). Social marketing to the business customer, 1st ed. Hoboken, N.J.: Wiley. Goodman, J. (2009). Strategic customer service, 1st ed. New York: AMACOM. Hidalgo, C. (2015). Driving demand, 1st ed. New York, NY: Palgrave Macmillan. Rundle-Thiele, S., Russell-Bennett, R. (2008). Services Marketing, 1st ed. Maleny: EContent Management Pty Ltd. Sienkiewicz, L., Hughes, P., Kritikos, E. (2016). Practitioner's toolkit to assist PES with the development of customer satisfaction measurement systems, 1st ed. Luxembourg: Publications Office. The Investigation of Effect of Customer Orientation and Staff Service-Oriented on Quality of Service, Customer Satisfaction and Loyalty in Hyperstar Stores. (2016). International Journal of Science and Research (IJSR), 5/3: 1837-1841. DOI: 10.21275/v5i3.18031604 Zimmerman, J., Ng, D. (n.d.). Social media marketing all-in-one for dummies, 1st ed.

Reign Of Louis The Xvi Essays - Knights Of The Golden Fleece

Reign Of Louis The Xvi There is great mystery surrounding the death of Louis XVI. Many different events led up to this. His actions before, during, and after the French Revolution greatly affected his fate. The French Revolution was a very important time period in European history. However, the situation in France under Louis XVI, was a negative one. France had great financial problems and it was infested with plagues of all sorts. A lot of the financial problems were because of the American Revolution, among many other wars. Because so much financial aid was given to armies in these wars, Louis XVI was forced to raise taxes on much of the nobility. The financial problems only got worse in the following years because the government went bankrupt. Much of the blame for this was placed on Louis XVI. He was described as a weak, stupid, and incapable king. He was often more concerned with his own affairs than the affairs of his own people. He very rarely did his own work, much of the time leaving the work up to advisors and ministers. He used much of the peoples money for his own entertainment. He also spent a lot of money on his wife, Marie Antoinette. He listened to his wife a lot, which may not have been the best idea for him. She convinced him to ignore the financial problems in France and spend all the money on her. She also told him to fire some chief advisors, important advisors that probably could have prevented the French Revolution for ever happening. He never attempted to pay back any of the debt, he kept spending more money, making the predicament worse. There became tensions between the social classes, often between nobility and the peasants. Living conditions were very poor. The nobles had all the right, while the peasants were stepped on by everybody. Nobles had a say in public affairs, were entitled to a trail at special courts, and enjoyed financial advantages. They paid the basic tax once a year and that was it. Peasants and commoners made up 80 percent of the population. They struggled to survive and were heavily taxed. All the money peasants made went to taxes and bread. Peasant unemployment resulted in many homeless citizens, emigration, and death . People became homeless because they could not afford to pay taxes. The crisis of Europe was felt the most in France. As population increased, inadequate agriculture productivity and bad harvests came along too. Soon the price of grain was more than the peasants wages. Also, the standard of living declined. Even though the whole situation was not Louis XVIs personal fault, the decisions and choices he made, made the situation even worse. During his reign he made some very poor decisions that could have influenced the end result of the French Revolution. He was influenced greatly by many people around him. One of these people was Finance Minister Jauques Necker. Throughout Louis XVIs reign, he was often helped, supported, and even betrayed by Necker. Necker made a lot of the kings decisions and persuaded him. He seemed to be on Louiss side but then Necker published an account of the royal finances, which showed the heavy costs of the privileges and favoritism. This action did not lo ok good for the monarchy. Necker was soon fired. His wife influenced him to attend to the interests of Austria and ignore the financial crisis in France. It was also her idea to fire one of his most trusted advisors who may have been able to actually prevent the revolution. Her lifestyle and the fact that she was a foreigner made her very unpopular with the public. In the late 1780s both classes were unhappy with the financial situation and wanted a change. However, Louis never took advantage of this situation to create new reforms and gain the support of the people. Under pressure from nobility and other powers, Louis agreed to meet with the Estates-General. This provided more controversy and provided a stronger force against the French monarchy. European History

NMSQT Test Tips and Basic Information

NMSQT Test Tips and Basic Information The NMSQT Basics You may have heard of the Redesigned PSAT Test with the acronym â€Å"NMSQT† attached. When you heard it or saw it, you probably asked yourself a bunch of questions: What does the NMSQT stand for? Why is it attached to the PSAT? I thought that was just the test that demonstrated how you might score on the SAT. Why should I be concerned about this test? Why does everyone always have to use acronyms for multiple choice exams? If you want to know more about the PSAT -  NMSQT, I’m here to help. If you do not want to read more about it, then go read something else. What Is the NMSQT? The National Merit Scholarship Qualifying Test (NMSQT) is the exact same thing as the PSAT exam. That’s right – you only have to take the one test, usually during your sophomore and junior years of high school. So why the extra acronym? Well, this test provides you with two different outcomes: a National Merit Scholarship score and the PSAT score. So, what is the National Merit Scholarship? If the PSAT is qualifying you for it, you definitely should know what the stakes are. How To Qualify for the NMSQT First things first. Before anyone will ever look at your PSAT/NMSQT score, you have to have the following things going for you. Give yourself a point if you are: A U.S. citizen/intended U.S. citizenEnrolled full time in high schoolTaking the PSAT your junior yearCarrying a strong academic recordGoing to complete the NMSC Scholarship application Oh! One other small thing†¦you have to have  scored well on the darn test itself. There’s always a catch. The PSAT/NMSQT Score They Want   In order to determine your NMSQT Selection Index,  your Math, Reading, and Writing section scores (which fall between 8 and 38) are added and then multiplied by 2.  The PSAT NMSC Selection Index ranges from 48 to 228.   Math: 34Critical Reading: 27Writing: 32Your NMSQT Index Score Would Be:  186 A 186, however, would be way too low to qualify for a scholarship from the NMSQT. Each state has a minimum index score for eligibility, which starts at 206 for places like North Dakota and West Virginia, all the way up to 222 for New Jersey and the District of Columbia. So if you’re interested in the benefits of the National Merit Scholarship, you better prepare for the PSAT. The National Merit Process Scholarships usually involve cash, but there’s a process that happens behind the scenes before they’re handed out. Once you’ve taken the PSAT and receive your NMSQT index score back, one of three things can happen: Nothing. You didn’t score high enough to qualify for the National Merit Scholarship. Congrats. Go crawl in a hole somewhere and cry yourself to sleep.You become a Commended Student. You’re no longer in the running for the National Merit Scholarship, but since you impressed the selection committee with your score and academic record, you can still qualify for other scholarships sponsored by businesses and corporations.You qualify as an NMS Semi-finalist.  You made the cut, and hats off to you, because only 16,000 out of the 1.5 million who take the test actually make it this far. The semi-finalists will then be whittled down to 15,000 finalists. From there, 1,500 finalists will receive special scholarships from corporate sponsors, and 8,200 will receive the oh-so-coveted National Merit Scholarship. What Do You Get If You Receive the NMS? Fame. Maybe not the Brad Pitt kind, but the National Merit Scholarship Committee will release your name to the media for some pretty heavy exposure. You always wanted to be a star, right?Money. You’ll get $2,500 from the NMSC, and other scholarships from both corporate and college sponsors. In other words, your parents may have to find other uses for the gigantic Stafford Loan they just took out in your name, because you’ll have some cash coming in.Bragging Rights. Since only 0.5 percent of the PSAT-takers receive this illustrious scholarship, you can certainly brag about it for a while. Or at least until someone gets really irritated. That’s it. The NMSQT in a nutshell. Now go study.

Humana's low-cost Medicare drug plan is a way to lure seniors into its Essay

Humana's low-cost Medicare drug plan is a way to lure seniors into its managed care - Essay Example Humana Inc. with its new plan targets the seniors market, including low-income segment. The crux of the new strategy is the extremely low pricing for the drug-only policies. Proposed rates which are almost twice below the average, coupled with marketing agreement with the Wal-Mart stores, government subsidies and legislative support, should attract millions of new senior customers. This opportunity seems even more attractive given the projected decline in the market growth and increasing competition. Of course, simply lowering all the rates will decrease significantly company's margins. Therefore, the next stage of the marketing plan considers deploying the enroll-and-migrate strategy'' and putting emphasize on switching the attention of the newly acquired drug-only programs customers to the managed care programs. Sales personnel's effort would be directed at the promotion of these programs, which have higher rates and are much more lucrative for the Humana Inc. The author gives a brief dispassionate description of the Humana's management plans and provides the readers with corresponding figures where appropriate. However, the article contains several hints of the attitude expressed towards the plan. The heading contains the word "hook" with regard to the new low-price policy and the text develops the idea further. The means and ends of the upcoming measures are summarized in two brief sentences: â€Å"Their idea: offer dirt-cheap drug plans to grab millions of seniors. Then use the benefit as a stepping stone to a potentially richer market†. Undoubtedly, the article may attract some of the customers by informing them about the low-priced offering they might find appealing.

Energe sources Research Paper Example | Topics and Well Written Essays - 1250 words

Energe sources - Research Paper Example Generally unlike fossil fuels which are considered to be expensive, pollutants and non-renewable energy, the new alternative energy sources like wind and solar energy should be encouraged and supported by the federal government in an attempt to curb the nation’s increased demand for conventional fuel. This paper proposes the development and support of solar energy and wind power as some of the best alternative sources that should receive government assistance to enable the country address some of its energy related challenges. Solar energy Solar energy refers to the clean energy that is derived from the sun in form of solar radiation. Generally the current technology primarily harnesses solar energy either through the use of solar thermal collectors or the more complex photovoltaic cells. Although currently only 1% of the total energy consumed in America is derived from solar energy, the renewable energy source has got immense potential in the future and is consequently one of the best energy sources that should receive federal funding and support. ... According to Bradford â€Å"this is a relatively large area with an untapped potential to produce up to 76,000MW of clean photovoltaic electricity.†(106). On the other hand, there is also a huge energy potential in solar thermal power plants. Although critics argue that such plants often occupy large tracks of land, a comparison of their electricity output verses land size reveals that solar thermal plants use significantly less land than hydroelectric power or coal plants. It is also worth noting that adopting solar energy will significantly help the government in its efforts to reduce the emission of green house gasses that have been largely associated with the fossil fuels. This is particularly because solar power is a clean energy source that does not produce any green house gases, smoke or other chemical by products. Consequently as a green energy technology, assisting the development of solar energy will also help the United States to be a leader in addressing the issue of climate change and curbing emissions. Lastly solar energy is a decentralized power source that does not need to be transported from one place to the other within the country or internationally and therefore its adoption will bring additional benefits such as reduced pollution due to transport as well as less tear and wear of our roads (Scheer, 67). Generally the role and purpose of the federal government in the development of solar energy include the provision of incentives such as loan guarantees and tax credits, funding researches on solar energy and developing policies that support investment in such renewable energy sources. Wind power Wind power is another

Reactivity Series Investigation Essay Example for Free

Reactivity Series Investigation Essay Experiment on Metals Aim-To find out which of these metals will be most reactive with hydrochloric acid,and plan an investigation to test it out. The Metals given:Calcium,Aluminium,Iron,Magnesium and Zinc. Prediction-I predict that the metal will be the most reactive with hydrocholoric acid is calcium because calcium is in Group 2 which is the alkaline earth metals in the periodic table and because calcium is at the extreme left side of the periodic table and as you go across a period,the element change from reactive metals on the left to non reactive metals on the right. On the extreme right of the periodic table is the noble gases. Also calcium is Group 2 which is the alkaline earth metals and they are part of the reactive metals which is Group 1 and 2. Also out of all of the metals given calcium reacts more faster with air and creates a sparkling sight and can damage your eyes creating calcium oxide in word equation it is Calcium+Oxygen equals calcium oxide. In chemical equation it is 4Ca +O2 equals 2 Ca2o. Calcium also reacts more than zinc,aluminum,iron and magnesium with water and much more violent and quicker creating vapour and moves much faster than the other metal and creates a vigrous sizzling sound and fizzing in water and dissloves much faster than the other metals. The alkaline metals get more reactive as you go down the group and calcium is further down than magnesium so therefore it must be more reactive than magnesium. Calcium is in group 2 in the periodic table which is more reactive than iron and zinc in the transistion metals section of the periodic table which is not very reactive because transisiton metals are the metals they use to build structures or making things since they have high melting points and high densities. Calcium is in group 2 and is the more reactive out of all the metals is because group 2 metals in the periodic table have low melting points than the transition metals which iron and zinc belong to and The poor metals which aluminium belong to and they also have low low densities than the other metals. The next most reactive metal I think will be Magnesium because magnesium is higher in the group 2 than calcium and therefore less reactive than calcium and much more reactive than iron,zinc and aluminium because when magnesium react with oxygen it is more reactive than Iron or zinc or aluminium as we test it out when burning it. The magnesium sparkled producing a white light and turned into another substance which can damage your eyes if you look at it directly without any protective glass whereas the iron and zinc and aluminium didnt react as violent as this because they didnt turn into another sunstance but they did change colour. The end result of the magnesium reacting with oxygen is magnesium oxide that is in word equation magnesium+oxygen equals magnesium oxide. The chemical equation is 4Mg+O2 equals to 2Mg2O. The other reason I think magnesium is more reactive than the other metals apart from calcium is because magnesium reacts more violent than iron, zinc and aluminium in water much faster than them. The word equation for this reaction is Magensium+water equals Magnesium hydroxide+hydrogen gas and the chemical equation is 2Mg+2h2O equals 2MgOH+H2. So if calcium and magnesium acts violently with water and oxygen it will act more violently with dilute hydrocholoric acid. Equipement: -1 Gas syringe -1 Stop clock -5 Conical flask -Delivery tube -Powders 0. 5g -1 Bunsen Burner -1 heat proof mat -1 gauze mat -1 tri-pod -Top pan balance -Hydrocholoric acid -1 Spatula -5 petri-dishes -1 Clamp stand -A box of Matches -A Splint -1 measuring cylinder -Sticky labels -1 thermometer -1 bung Plan-First of all collect all the equipment on the equipement list. Then get all the different powders which aluminium powder,magnesium powder,calcium powder,iron fillings and zinc powder. After getting all the powders get a spatula and the top pan balance. Then plug in the top pan balance and weigh the mass of each powder to 0. 5g using the spatula and the petri dish to put the powder in other wise it will be everywhere. The reason we are using the plastic petri-dish is because they have less mass than beakers which we have to do calculations. The petri-dishs mass is not only 0. 1g whicle beakers will be a lot heavier and therefore we have to take away beakers mass from the powder and beakerss mass. After weighing all the different powders put them in the pertri-dish and put sticky labels on them writing what each metal are so we dont get mixed up with the metals e. g. Suppose to test aluminium but got zinc powder. After putting the labels on the powders we are going get the measuring cylinder and measure hydrocholic acid which is 15cm3 and after we measured it we are going to put it into a conical flask. Repeat the measuring of the hydrocholic acid and putting it into the conical flask till all the 5 conical flasks have 15cm3 of hydrocholic acid. Then get the clamp stand and put the gas syringe in or set up the gas syringe make sure it doesnt fall off. Then bung the delivery tube to one of the conical flask so we can fit the delivery tube onto the top of the syringe where the gas enters the syringe. Then we reset the stop clock if we have to and put the calcium powder in the conical flask and when it is in the conical flask we quickly start the stop clock. Then after 10 seconds we are going to take our reading and record so we will do a reading every 10 seconds. For very powder we are going to test for 2 minutes and so every powder will have 12 readings because there is 12 10 seconds in 2 minutes. So we are going to do calcium poder first and then magnesium.

Intertextual Exchange in Carmilla, Dracula and the Historian Essay exam

â€Å"Writers seldom duplicate their influential precursor(s); rather, they often work within a certain framework established by other writers or generic conventions, but vary aspects of it in significant ways.† (Clayton, 155). Sheridan Le Fanu’s, Carmilla, Bram Stoker’s, Dracula and Elizabeth Kostova’s, The Historian, clearly engage in this intertextual exchange, as evidenced by their use of narrative structure, striking character parallels and authors choice of language. Published in 1872, Le Fanu relates the story of Carmilla from a first person point of view, through four distinct perspectives. The first narrator, an unnamed assistant to Doctor Hesselius, prefaces the story as correspondence of scholarly interest between the Doctor and an â€Å"intelligent lady.† Introducing the story in this manner lays the initial framework for believability. The doctor’s academic interest signifies scientific validity; whereby, the woman’s intelligence implies rationality. Subsequently, Le Fanu presents the second narrator, the aforementioned young woman, Laura, who provides the bulk of the account to follow. Born in Styria, Laura is described as being of English descent, but having â€Å"never saw England† (87). Residing with her father and two governesses, she is socially isolated and motherless, with negligible paternal involvement. Laura epitomizes vampire literature’s prototypical victim. Moreover, foreshadowing her successors, Laura begins her strange tale with the words, â€Å"I am now going to tell you something so strange that it will require all your faith in my veracity to believe my story. It is not only true, nevertheless, but truth of which I have been an eye-witness† (91). Laura’s appeal to believability, based upon personal testimony, augmen... ...es her unconventional treatment. Second, Van Helsing is reminiscent of the occult expert, Doctor Hesselius. Both men engage in study of the supernatural as a hobby outside their medical profession. Finally, Van Helsing is a resonance of Baron Vordenburg. Like the Baron, Van Helsing places great value in his books and papers for knowledge of the supernatural; moreover, he is responsible for confirming Lucy’s undead state and educating the other men in how to stake her; and, it is Baron’s governing principles of the vampire which foreshadow Van Helsing’s characteristics of the enemy, Dracula (344). Works Cited Clayton, Jay, and Eric Rothstein, eds. Influence and Intertextuality in Literary History. Madison: U of Wisconsin P, 1991. Print. Williams, Ann, ed. Three Vampire Tales: Complete Texts with Introduction. Boston: Wadsworth, Cengage Learning, 2003. Print.

Best practices in achieving a customer-focused culture (Article Critique) Essay

This paper seeks to prepare a critique of the article entitled â€Å"Best practices in achieving a customer-focused culture† by Bartley, B. et al. (2007). The nature of the critique to be applied is literature critique and an evaluation on the authors’ ideas, methods and results. The framework to make the evaluation is to whether the conclusions are supported by evidence, whether the methodologies and assumptions used have basis, whether statements made are consistent with premises laid down by the authors and whether the authors could accomplish their purposes in making the paper. 2. Analysis and Discussion 2. 1 On aims, methodology and approach of the research article The aims of Bartley, et al (2007) in writing the article â€Å"Best practices in achieving a customer-focused culture†, include the following: to provide practical insights into how organizations can become more customer-focused and to share with the researchers and organizations a framework that can be used to research â€Å"customer focus culture†. These two aims can be assessed to depend also on the validity of the results or conclusions of their paper. They also aimed to assess an organizations’ level of customer focus; to describe how New Zealand’s first consortium approach to benchmarking was managed so that others interested in planning a consortioun study can learn from experience. To assess the level of customer focus in an organization requires the use of a framework or hence the success and validity of such assessment will depend on the validity of the model. Describing the the approach to benchmarking could be assessed whether it has provided sufficient information to convinve readers that the researcher have applied the necessary means to accomplish their purpose. Bartley, B. et al (2007) explained that the study involved the use of the benchmarking body which was conducted by member organizations from the New Zealand Benchmarking Club (NZBC) and facilitated by a doctoral student from Massey University’s Centre for Organizational Excellence Research. Their methodology involved the need to conduct an extensive literature review to help them in identifying national and international best practices in customer focus. They also developed a survey that was completed by 32 potential best practice organizations, and selecting seven of these organizations for best practice list. Conducting such a literature review for the purpose used appears logical because the works of previous researchers were considered and analyzed to get the common characteristic of those that were successful with customer focus. It appears that researchers indeed have used sufficient number of researchers whose works appear mainly in academic journals signifying previous publication and this observation must lend some degree of confirmation of the literature review conducted by the authors. 2. 2 On literature review made by authors The authors asserted to have found a framework for the examination of customer-focused culture via the literature review made. It may be noted that the study included only a survey of 32 potential best organizations as identified by the reseachers and they may not necessarily represent the broader characteristics of other organizations in New Zealand and even in the world. They have indeed accepted a limitation of their study that benefits would have been gained if the study has extended to a larger international group. The limitation of the samples use is material into the validity of the survey on whether they represent the real value of customer focus culture to the organizations. In discussing the background of the study, Bartley, et al (2007) cited the the strong link between an organization’s culture and its performance which they claimed to have been widely recognised by practitioners where they cited the work of Basch (2002) and academics where they cited the work of Kotter and Heskett (1992). If organizations desire to have enduring relationship and loyal customers, they must be equipped with an effective customer-focused culture which will make it easier for these companies to have successful product and service delivery. To support their statements they cited the works of Macaukay Clark (1998) and Martin (1992). For the authors customer-focused culture was almost as good as survival in the long-term. These findings from literature review prompted the authors and the the 18 organization-members of the NZBC to asks for the componets and charateristics of a good customer-focused culture. For which reason, NZBC was formed by the Massey University’s Centre for Organizational Excellence Research (COER) in partnership witht the New Zealand Business Excellence Foundation to achieve the ambitious vision of becoming world-class performers of its members and to adopt excellent business practices within New Zealand. To measure the improvements by club members, they have agreed on a criteria for excellent performance on annual basis. See Figure 1 of their report and is made part of Appendix 1 of this paper. It appears that their agreement on criteria of performance excellence was just not a result of a tests or even a previous study. By merely agreeing and not conducting any test which are the factors there is basis the criteria may be just based on opinions. The results of their literature review resulted to their having identified six characteristics of organizations having performance of good to best practices. Bartley, B. et al. (2007) made use of same six characteristics as an analytical framework. They found the importance of leadership and used the works of Brooks, 1997; Whitely, 1991, Galreath and Rogers, 1999 which found that customers drive organizational direction and actions, to support the characteristic. They also included listening as characteristic where the views of customers are actively sought to have ease of contact/conduct of business where they cited the works of Scheuing (1999) and Plymie (1991). Bartley, B. et al (2007) also included analysis and understanding using the works of Brooks (1997) and Wikstrom (1996) which found that need to understand customer expectations. Further included is integration and deployment where the authors cited the work of Martin (1992) which could the need to act upon customers’ expectations. Still include is is people after citing the work of Kennedy, et al, (2002) which determined that customer-focused culture is understood and integrated in the whole the organization. They also included the need to review and improve where they cite the work of Alam and Perry (2002). The fact their literature review is supported by published works of other researchers on the basis of being mainly taken from academic journals and other published works, will lends some degree of validity of the summary of characteristics made as part of their analytical framework. 2. 3. On submitted figures as support to analysis Based on literature review made by the authors, they asserted the requirement for organizations to have customer focus culture must be made. Since the purpose is better performance for the organization whether financial or otherwisel, customer focused culture must be present in the whole organization. Bartley, B. et al (2007), did argue about the proven connection between customer focus and performance of organizations in individual and operational areas as in terms of service quality, customer and employee satisfaction and well as profitability citing the work of Appiah-Adu and Singh (1998) and Agarwal et al. (2003). The researchers had set six categories from which its decided which is the most effective way for its members organizations to improve and they stated to have voted to which customer focus issues were most important. Bartley, B. et al (2007) detailed which were the most important customer issues but they did not show what were the other choices of the respondents in the survey aside from those listed in Table I in the their presentation, which is not part of Appendix 4 of this paper. In the absence of the list of other choices, an inference of a predetermined result of survey may asserted and which will cast dount at to validity of the surbvey. Moreover, the nature of questions asked were neither presented nor discussed and it could be that the questions asked from respondents are leading and which again which cast doubt to result of the survey. Bartley, B. et al (2007) also argued that the decision to work on the study was supported by the results of club’s annual assessment against criteria for performance excellence. They stated that the resulst are shown in Figures 2 and 3 which are considered as Appendices 1 and 2 in this paper. Upon deeper investigation, it may be found that Figure 2 had it horizontal axis for customer focus results while the horizontal axis has financial and market results. This graph in Figure 2 would mean that independent variable was customer focus results while the dependent variable was the financial and market results. Since Figure 2 shows a signifant relationship of two variable as shown by graph, the researchers are saying the the higher customer focused results the higher would be the financial and market results. Since they did not show how they segmented each variable it would appear that the had measured the degrees of customer focus results in the vertical axis and that every increased in the same would give higher results of financial and market results which are not also explained in detail. In other words, in terms of the segmenting the degree of customer focused results the following question remain answered: How much additional degree of customer focused result would produce additional higher financial and market result? The graphs as shown in Figure 2 may seem to answer by merely viewing the same but from the minds of this reseacher , the results could in questionable because of the failture to define the meaning of degrees of customer focused resutls. Would it mean more time given to the customer? Moreover the financial and market resutls in the vertical axis or what may be called as dependent variable in Figure are not also explained. How come that financial and market resutls are combined? If it is financial it may be referring to profitability. Since profitability of the respondents may be best measure by the amount of dollars earned per amount or quantityf of customer focused results, it is difficutl to contemplate how the researchers have mixed financial and market resutls together. Does market resutls imply increased revenues in dollars and increase in market share? In the absence of a clear explanation the result of the researchers work could remain questionable and may lack the validity and use for decision making purposes. Figure 3, which is considered Appendix 3 in this paper, also uses confusing variables in the graph by making this time, horizonal axis to represent the Customer and market focus as independent results and making the vertical axis to represent the customer focused results. If Figure 3 is related to Figure 2, it would appear what was previously assumed as independent variable has now become a dependent variable. Since the researchers did not explain the graph, the most logical inference to find consistency with the what they have concluded is to assume that the more that respondents would have to increase customer and market focus, to have higher of the degree of customer focused results, which as explained earlier were not explained how were they segmented into degrees to afford appreciation of change in the degree. In other words, the confusion is not clarified by redundantly using a variable without explaining the composition and significant of each degree or level of focused results. As in Figure 2, the use of Figure 3 did not help to support the claim of the researchers and that their conclusion could utmost be considered as surmises or conjectures without sufficient evidence. In addition, the use by researchers again of the customer and market focus as the independent variable appears to be predetermined because of their failure to show convincing proof that it was the most influential among the criteria for performance excellence under Figure 1 of their paper, which is Appendix I of this paper. They have of course asserted that the choice of the customer and market focus as most controlling contributor was based on the response of the respondents in the survey. As to how much more important the criterion to other criteria was not also explained; hence it is possible that the results of the claim of increased profitability because of the criterion of customer and market focus may not be safely be taken with high level of confidence, statistically speaking.

Analysis Of The Movie The Night - 1673 Words

Pamela was the name given to her at birth by her mama which was her mama’s. That was thirty-eight years ago. Now a former prostitute from Miami, Pamela could barely remember her mother or the last time anybody truly loved her. She had left South Beach three days before the outbreak intent on visiting her friend Melinda who was staying with her father at his place in Elmira, NY. But, after having arrived a day early and not wanting to be a burden. Pamela decided to make a stop at the Ramapo Valley resort just outside of Monticello for the night. Melinda, who had also been a former working girl, had left Miami six years earlier when she had chosen to turn her life around by getting clean. At the time, a local pimp†¦show more content†¦When Melinda had awoken from her coma to find her father sitting bedside holding her hand, she broke down sobbing uncontrollably at the sight of him. The two of them then went on to talk for several hours, ultimately laying to rest whatev er problems they had. Although six years has passed since Melinda had left Miami, she and Pamela had managed to remain friends, albeit sporadic until Pamela herself had decided to retire from the lifestyle. Now a billing specialist for a local clinic. While part timing it as a nanny for a wealthy couple’s two children on weekends. Pamela finally has her life in order. After having just arrived back home from her shift at the clinic, a letter sent from Melinda sat in Pamela’s mailbox asking if she would like to come up and visit. It was early into the evening of Thursday, April 28th when Pamela sat patiently in the waiting room of Rampo Valley’s new spa, Oo-la-la, when she’d first heard about the acute sickness that was sweeping throughout the Boston and New York metropolitan areas. News of the outbreak was being broadcasted from a television that hung in the corner of the room as she sat dismissively flipping through an old issue of Cosmo while waiting fo r her name to be called. She had asked the attendee in the spa just how close they actually were to the greater New York City area after hearing the story. The